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Returns, refunds & exchanges

We really hope you love your Old English Company purchase, however, if you do need to make a return you’re welcome to do so within 30 days of receipt.

All returned items must be sent back to us unused and in their original condition/packaging. We reserve the right to refuse an exchange or refund if items are non-saleable. Please note, if 30 days have expired then unfortunately, we are unable to accept your return.

Please note that any personalised products can not be returned. Please note that our soft back and hardback personalised notebooks are made to order and can't be returned, even if a name or message has not been added.